TeamDynamics: tailored online coaching for your team’s success

Thrive together under pressure. Deliver care that matters.

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Date: Start date: ongoing
More information below

Location: Online

Price: From £5,550 (+VAT) for the entire team, including a 12-month membership to ShiftWorks

Duration: Six two-hour sessions, up to six months

Contact: Heather Cowan‑Harvey, Participant Enrolment Officer

Apply now

Every day, health and care teams carry the weight of uncertainty, conflict and overwhelming demand, yet they also hold extraordinary commitment, courage and care.

TeamDynamics helps teams turn that commitment into collective strength.

Is relentless change, uncertainty and conflicting priorities pulling your team off purpose, and to the brink of burnout?
Are tensions, silos and 'us vs. them' dynamics slowing decisions and draining energy when it matters most?
Are your teams struggling to collaborate across sites, services and boundaries in a system under strain?

If any of this resonates, TeamDynamics, our transformative online team coaching programme is for you.

Why TeamDynamics now?

Today’s health and care teams are delivering under extraordinary pressure: rising demand, constrained budgets, workforce fatigue, regulatory scrutiny and constant reconfiguration. In that environment, how your team works together is as critical as what you do.

Who TeamDynamics is for

Teams delivering care under pressure, clinical and non‑clinical, who want to move from firefighting to focused, collaborative delivery.

TeamDynamics empowers NHS and care teams to:

reset purpose and priorities amid uncertainty, so the right work gets done first
reduce friction and conflict by turning differences into insight and alignment
protect wellbeing and morale through trust, psychological safety and mutual accountability
collaborate across boundaries, clinical, cultural, professional, and organisational
make faster, better decisions that hold both patient outcomes and resource realities in view.

This is not a course you attend; it is work you do together, safely, honestly and productively in a structured environment, to deliver care with clarity and heart.

What your team will gain

Trust and psychological safety: a climate where every voice can speak truth to power, raising concerns early and learning fast.
Shared purpose and focus: clear, patient‑centred goals that align with your organisational realities.
Constructive conflict: tools to surface tensions, negotiate differences, and move from reactivity to problem‑solving.
Cross‑boundary collaboration: practical ways to work across sites, professions and cultures, with respect and agility.
Better meetings, better decisions: leaner agendas, clearer roles, and decisions that stick.
Sustainable ways of working: boundaries, pacing and habits that protect energy and reduce burnout.

What you will experience in the team coaching sessions

Across the programme, you will:

Map your team dynamics: make the 'unseen' seen, roles, power, patterns, and pressures.
Build psychological safety: practice the micro‑behaviours that invite candour and accountability.
Turn conflict into progress: learn frameworks to disagree well and act together.
Work with difference: harness diverse perspectives and cultural strengths for better care.
Align around the work: clarify priorities, handoffs and decisions across boundaries.
Make meetings matter: re-design routines that save time and improve follow‑through.
Embed learning: establish simple rhythms for reflection, feedback and continuous improvement.

Reflections from a previous participant

'The Team Dynamics programme has been a vital catalyst in helping us shift from working in silos across sites toward building a genuinely collaborative team culture. By creating a structured and psychologically safe space, the TeamDynamics process allowed us to surface long-standing tensions, understand each other’s pressures across different sites, and start to build trust.

'The process also helped us articulate a shared purpose and encouraged honest, open dialogue, conversations that simply weren’t happening before. We are still early in the journey, but it feels like we are moving away from site-based thinking and towards a collective identity.

'TeamDynamics has not solved everything, but it has given us the mindset, the tools and the momentum to start moving from competition to collaboration, and that feels both powerful and possible.'
Elizabeth Perry, Clinical Lead, Rheumatology, University Hospitals Bristol and Weston NHS Foundation Trust, 2025

Programme structure

Delivered through six two‑hour online coaching sessions, TeamDynamics is scheduled to fit your shift patterns and service pressures. It can take place between three to six months, so there's space to practice between our sessions. Limiting the programme to three to eight participants keeps it focused and safe.

Tailored sessions

All sessions take place online and will be tailored to the collective needs of your team, context and priorities.
Learning materials

We'll provide your teams with pre‑read material and practical tools before and during the programme.
Creative output

At the end of the programme, your team will anchor its learning through a creative output such as a drawing, video, poetry etc.
Certificate

On completion, each participant in your team will receive a certificate of attendance as a testament to their dedication.

Our coaching approach (and what makes it work)

The following core principles underpin our approach to team coaching:

Co‑creation: we do the work with you, not to you.
Relational excellence: strong relationships first because that is how change happens.
Whole‑person practice: thought, emotion and behaviour aligned to purpose.
Equity, diversity and inclusion in action: make space for every voice; work well with difference.
Experiential learning: real issues, real conversations, real commitments.
Resilience and adaptability: practical tools to navigate uncertainty without burning out.
Systemic insight: understand the wider pressures shaping team behaviour and respond wisely.

Pricing and dates

Applications are accepted on an ongoing basis and there is no specified closing date for submissions. 

Following your submission, our team will liaise with you to schedule coaching dates that best align with the availability of both the coach and your team.

Teams of four people or fewer:

£5,550 (+VAT) for the entire team, including a 12-month membership to ShiftWorks.
Teams of five to eight people

£6,490 (+VAT) for the entire team, including a 12-month membership to ShiftWorks.