Personal Impact and Influence

Lead better conversations. Build stronger relationships. Increase your influence when it matters most.

Personal Impact and Influence is a practical, highly interactive programme for people who want to understand how they come across, strengthen their presence, and influence others with more confidence, compassion and clarity. You will work on real situations from your own role, connect them to wider patterns in health and care, and practise new ways of responding when conversations feel complex, pressured or stuck.

Why this matters?

Getting things done in health and care depends on relationships. You may need to influence without formal authority, work across boundaries, handle disagreement, or speak clearly when the stakes feel high. 

This programme is about the moments when that feels difficult. 

You might recognise moments where:  

• A conversation goes round in circles and never quite reaches the point. 

• You need to challenge someone without damaging the relationship. 

• Your message is reasonable, but it is not landing as intended. 

• Power, role, identity or organisational culture shape what can be said and heard. 

• Under pressure, you fall back on familiar habits that do not always serve you. 

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The programme helps you notice these dynamics sooner, choose your response more deliberately, and have more impact in the conversations that matter.

What this programme offers?

This is a course about influence in real organisational life, not in ideal conditions.

Across two modules, it aims to help you develop judgement by exploring what helps and hinders your impact:

• Hear how others experience your approach.

• Understand what shapes your impact: your values, habits, assumptions, role and context.

• Practise being clearer, more curious and more confident in important conversations.

• Work on approaches to addressing your real-life influencing challenges.

The work is grounded in real cases, behavioural practice, feedback, reflection and peer learning. This aims to help you become more skilful, flexible and intentional, so you can adapt your approach to the person, purpose and context in front of you.

Who this programme is for

This programme is for people working in health, care and related sectors who want to increase their influence, strengthen relationships, and lead in a more compassionate, people-centred way.

You may be leading teams or working across services and systems and using your influence to achieve change in the following roles:

• Clinician in the NHS, independent or social care sectors

• Head of service or department

• Consultant or doctor leading a service or clinical team

• Manager in the NHS, independent sector or social care system.

It may be particularly relevant if you:

• Want to understand why some conversations are harder to influence than others.

• Are stepping into a bigger leadership role and want to increase your presence.

• Want a more thoughtful way to prepare for conversations where the outcome matters.

• Want to handle conflict, resistance or difficult conversations more effectively.

• Need to influence across boundaries, systems or professional groups.

What it is like to take part

Expect an active, reflective and stretching learning experience.

You will learn with peers from health, care and related sectors, using the group to test ideas, receive feedback and build confidence.

The work is practical and personal. It also helps you make sense of the wider context in which your leadership takes place.

The result is a course that feels practical, personal and directly relevant to your everyday work.

Programme structure

The programme runs across two modules over five days.

• Module 1 – builds awareness of your personal impact and helps you practise more effective ways of influencing.
  

• Module 2 – helps you apply that learning to complex conversations, conflict, stuck situations and real challenges from your work.

You can attend in person at The King’s Fund in London or join an online cohort. Both formats are interactive, experiential and highly participative.

Investing in your Impact

This is an investment in how you lead, relate and get things done.

The programme gives you time to slow down, understand what happens in difficult interactions, and practise different responses before important moments arise.

It reflects The King’s Fund’s commitment to putting people first: strengthening relationships, learning and care.

You will leave with greater awareness of your impact, a wider range of influencing choices, and practical tools you can keep using in conversations, meetings and relationships.

Time commitment

The five days are spread across two modules, giving you time to reflect, practise and apply your learning between sessions.

You will complete short reflective tasks and bring live influencing situations to work on, so the learning stays practical and connected to your role.

Programme details and fees

In-person: £2,600 +VAT 

Online: £2,260 +VAT

Want to know more?

You’ll find answers to common queries on our programme FAQs page.

If you’d like to get in touch, email Heather Cowan‑Harvey, Participant Enrolment Officer

Support for your organisation

This programme can also be delivered in‑house and adapted to your organisation’s context and priorities.

If you’d like to discuss what this could look like for you, contact [email protected].