Personal impact and influence

This content relates to the following topics:

This programme will help you increase your self-awareness and understand your personal impact and influence. You will develop the flexibility to adapt your behaviour in challenging situations, rather than reacting out of habit.

Who is it for?

This programme is particularly useful for professionals across health, social care and the voluntary sector who want to increase their leadership impact and influence. You might be a:

  • clinician in the NHS, independent or social care sectors
  • head of service or department
  • consultant or doctor leading a service or clinical team
  • manager in the NHS, independent or social care system.

You may be leading teams or working across services and systems and using your influence to achieve change.

How will you benefit from this programme?

This programme is not about learning a set of rules on how to behave. It is about understanding the difference between your intent and your impact and developing the ability to apply positive influencing behaviours.

As a result of becoming more aware of your own impact, and your own and others’ perspectives, you will be able to communicate and lead more effectively. By understanding positive influencing behaviours, you will influence with confidence and increase your impact on others.  

You will develop your ability to work effectively with colleagues in high-pressure situations and strengthen working relationships while meeting your objectives.  

This course has been so practical. It really has been life changing, and what I have learnt I can definitely use. This will make a difference in my work and personal life.
Participant on Personal impact and influence, 2017

What will you do on this programme?

This is a highly interactive and experiential programme which will offer you the opportunity to:

  • develop a deeper understanding of how your habitual responses have built up over time
  • explore and define the effect your behaviour as a leader has on others 
  • experiment with connections between body language, voice control and mindset in creating a positive leadership impact
  • discover how effective you could be by exploring the gap between the intention and impact of your leadership and influencing behaviours
  • plan influencing strategies and respond when you are on the receiving end of challenging behaviours
  • explore how to increase your impact and influence within and beyond your formal role
  • create your own personal vision and action plan as a leader
  • experiment with different techniques and approaches in a safe and supportive environment.

A tailored programme for your organisation

We can also deliver this programme in your organisation and tailor it to your requirements. Contact the programme co-ordinator, Judith Osorio, on 020 7307 2607 or

Programme team


Kiran Chauhan

Senior consultant, Leadership and organisational development


Deborah Homa

Senior consultant, Leadership and organisational development

Find out more and apply