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Michael West: collective leadership for culture change


Michael West, Senior Fellow at The King's Fund, explains that to continually improve health and social care, we must design collective leadership into NHS strategy – encouraging the participation and involvement of all NHS staff.

Collective leadership is a leadership in which all staff take responsibility for ensuring high quality patient care and all are accountable – for example, by speaking up when they see unsafe or inappropriate behaviour, regardless of the seniority of the staff concerned.

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