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Focusing on the next right step: Matt Bowsher

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    Matt Bowsher

We spoke to Matt Bowsher, Director of Adult Social Care at Dudley Council, about the importance of imperfection, learning as you go and scheduled downtime as a team.

He told us about simplifying processes to free up his team to work more effectively. He also spoke about the problem of aiming for perfection and the liberating effect of focusing on the right next step instead.

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