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We spoke to Dr Afsana Safa, a GP in Westminster, about remote patient monitoring and bringing a customer-first approach to health care during the pandemic.
She told us about working alongside people without a medical background and the 'yes first' approach they brought to the project. She also spoke about rediscovering creativity and the innovation and self-learning that can come as a result.
Leading through Covid-19
Short resources and shared experiences to offer some help in supporting leaders working in the NHS, social care, public health, local authorities and the voluntary and independent sector.
Skating on thin ice: the jeopardy of the ‘accidental leader’ in the health and care system
Many clinicians step into leadership roles because of circumstance or need, often without much support or training. Alistair Thomson and Jeremy Cox explore the risks and opportunities of...
Creating the conditions where care can thrive: four actions for clinical leaders
High responsibility and low control can lead to burnout. Sharon Nash shares reflections from clinical leaders on steps organisations can take to prioritise the health and wellbeing of st...
Feeling our way forward: emotions, leadership, and the future of care
What happens when leaders face organisational anxiety head on? Naja Felter and Kiran Chauhan explore how emotional honesty and shared reflection can help leaders navigate complexity and ...
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Clinical leadership
We're on a mission to inspire hope and build confidence in the clinical leaders of today and tomorrow.