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Modelling excellence in the charity sector: learning from 20 years of the GSK IMPACT Awards

The voluntary and community sector is extremely diverse, ranging from large national charities to small local providers with few or no paid staff, which all play an important part in the delivery of public services – including in the health and care system. So what does good look like among these organisations?

This report explores the work of the small to medium-sized charities working in community-based care and wellbeing that have won GSK IMPACT Awards. The awards, which the Fund has managed in partnership with GSK since 1997, recognise and reward excellent work being done to improve people’s health and wellbeing. This report identifies the characteristics and capabilities of the winning charities; the common factors contributing to organisational effectiveness and the challenges that small to medium-sized charities face.