Measuring general practice productivity

General practice in England is under significant pressure, with a rising workload that is becoming more complex and intense. At the same time, funding has not been growing at the same rate as demand and the number of GPs has been declining. Practices are therefore under increasing pressure both to work more productively and to work in different ways.

This study developed and tested a measure of effectiveness in general practice known as the general practice effectiveness tool (GPET), in consultation with GPs, practice staff, and members of the public. This summary outlines the findings and offers learning for practices on how they think about their effectiveness.