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Workforce: future trends

In this section we look at trends in the health and social care workforce. This includes what the future might look like for particular groups in the workforce, the opportunities around new roles and pay and conditions.

Key messages

  • Work patterns are changing
    Demand for highly skilled individuals is growing while automation threatens the jobs of the less skilled. Information technology is blurring the boundaries between work and home, facilitating part-time and remote working. Changes to pension provision mean that people can expect to work for longer.

  • The shape and structure of the health and social care workforce requires careful planning to meet growing demand effectively
    An ageing population with a growing burden of chronic disease has implications for the numbers of staff and the skill-mix required to support people who need care both in hospital and at home.

  • Redesign of existing roles and the development of new positions spanning health and social care could facilitate greater integration
    Moves to increase integration and personalisation of care may require professionals to adopt new roles and responsibilities that have a mix of health and social care competencies.

  • Sources of informal care are shrinking while future demand from older people expands
    The ‘care gap’ could place additional pressure on formal health and social care services.

Key uncertainties

  • Impact of new technologies and models of care, workforce trends and changing skill-mix
    Changing technologies and new models of care will have a significant impact on the workforce, but it is hard to predict the net impact on different professional roles.

  • Attractiveness of working in the health and social care sector
    The NHS has traditionally been an attractive place to work, commanding public respect, job security and a good pension. All of these elements are potentially under threat.

Overview of the health and social care workforce

The NHS employs 1.4 million people1 and social care 1.6 million people2.

The number and mix of staff in health and social care are a major determinant of the quality and efficiency of care. Workforce trends will have a major influence on health and social care provision in the future.

'Together the health and social care sectors employ one in ten of the working population3.'

The health care workforce differs from the wider workforce in a number of important ways:

  • It is highly educated – 48 per cent of staff professionally qualified1.

  • It has a high proportion of women workers – almost 80 per cent of non-medical health service staff4 are women compared to 46 per cent of the wider workforce. In England, 43 per cent of doctors are women5 as are the majority of medical trainees6.

  • There is strong demarcation of roles and responsibilities, such as prescribing powers, between different staff groups; these are often reinforced by legislation or regulation.

  • The length of time it takes to train doctors, nurses and other professional staff means that it is difficult to balance supply and demand.

The social care workforce is different again.

  • As in health care, about 80 per cent of all jobs in adult social care are done by women; the proportion in direct care and support-providing jobs is higher, at 85-95 per cent2.

  • Most adult social care jobs (1.3 million, 74 per cent of the total) involve directly providing care. The rest comprise: 147,000 managerial and supervisory jobs, 100,000 professional jobs (including social workers, nurses and occupational therapists) and 204,000 administrative, ancillary and other jobs7.

  • More than 20,000 social workers are employed, mainly by local authorities, and their role is changing in response to different models of service delivery8.

  • The rest of the social care workforce is relatively unskilled. In 2008 two-thirds (67 per cent) of people working as ‘care assistants and home carers’ claimed to be qualified to NVQ Level 2 or above, and 7 percent had no qualifications at all7.

Informal workforce

International flows

Medical workforce

Opportunities around new roles

Non-medical and nursing workforce

Social care workforce

The wider labour force

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