Why leaders need to include others in their decision-making: Fatima Khan-Shah

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Part of Leading through Covid-19

Leading through Covid-19

We spoke to Fatima Khan-Shah, Patient Leader and Partnership Lead for the Unpaid Carers Programme, West Yorkshire and Harrogate Health and Care Partnership, about how the Covid-19 pandemic has highlighted the importance of listening to the experiences of others.

She also shared the need to treat each other with kindness and compassion as we all deal with unprecedented circumstances. Part of this involves taking the time to listen, which can lead to decision-making that benefits the wider community.