Thank you for posting this comprehensive overview of this extremely important matter. This fundamental change which embraces the ongoing principles of improving how cost effective and professional care can, and must be delivered to the all important Service User has for me as a Elected Public Governor been of the utmost priority since my election.
I have always believed that the only way forward to achieve this and bring our highly valued and important NHS in line to cope with the 22st Century and the increasing demands placed upon it, is not to just keep on putting money into it when the system that it is being put into has so many inefficient working systems embedded within it.
The “Silo” system currently in place namely Primary/Secondary/Social Care has very little of what I have always called “Joined up thinking, and joined up working”,
so the Roll out of the ICS and the wind of change it brings is like a breath of fresh air which will I know when embedded enable our valued NHS, and its treasured and caring Staff to deliver a Heath Care Programme of Service which is commensurate with what out important Service User. rightly expects
Patients and staff should be treated equally and they are some of the time unfortunately not enough. When you see the elderly queuing outside GP practices in freezing weather due to the pandemic which new born taken straight in. What does that say about our society. The blame game is still strong with little understand of the complexities of humans. Bullying of hospital patients by senior nurses is a huge disappointment, I have suffered myself. I have call a hospital wanting to speak to the person in charge of type unit - I had no name the receptionist asked - do you want the fat white one or the black one. It feel as if we are in a children’s playground. Being involved with ICS I see a flourishing beginnings of commitment and collaboration.
Very informative information. Helps demystify NHS changes which the ordinary jobbing doctor misses out on while preoccupied with delivery of care.