Notes to editors
Since 1983, the National Centre for Social Research’s British Social Attitudes (BSA) survey has asked members of the public across England, Scotland, and Wales about their views on, and feelings towards, the NHS and health and care issues generally. The latest survey was carried out between July and October 2016 and asked a nationally representative sample of nearly 3,000 people about their satisfaction with the NHS overall, and of nearly 1,000 people about their satisfaction with individual NHS services. The King’s Fund summarises the headline health results. The National Centre for Social Research will publish further results from the survey in June.
The main question asked was ‘All in all, how satisfied or dissatisfied would you say you are with the way in which the National Health Service runs nowadays?’. Satisfaction as reported here aggregates those who answer 'very' and 'quite' satisfied. It includes those who have had recent contact with the NHS and those who have not. The order in which topics are covered in the survey, and the order in which questions on the NHS are asked, have not changed in recent years.
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The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all.