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Strategic quality improvement

An action learning approach

  • 25 May 2016

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The King’s Fund was commissioned by Oxleas NHS Foundation Trust to work with their Quality Board to facilitate an assessment of its existing approaches to quality improvement and to develop a strategy for future work.

This case study details the approach and philosophy behind this work, which involved working with the trust’s five directorates to develop their ability to appraise their own approach to quality improvement with a view to improving performance, achieving better clinical outcomes and building further on the trust’s capacity as a learning organisation.

Oxleas and The King’s Fund used an action learning process – including information-gathering, self-assessment and evaluation, and workshops – to co-create this case study, from which other NHS organisations can gain insight into their own approaches to quality improvement.