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The Business of Caring: The King's Fund inquiry into care services for older people in London


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    Penny Banks

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    Janice Robinson

Concerns about the care system for older people have been commonplace in recent years.

Aware of these concerns, The King's Fund established an inquiry into the way in which care services are provided for older people in London.

Drawing on the experience of older people and their carers, care staff and managers, regulators, and commissioners, the year-long Inquiry concluded that there are major shortcomings in the current care system that disadvantage older people and their carers.

This report of their findings calls for investment in market development, reform of social policies and mobilisation of more public and private resources.