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Using digital technology to transform care pathways

Free event
This is a past event, catch up below

Digital technology has already transformed how services are offered, accessed and used. Technology has enabled changes around the flow of information – not only between patient and clinician but also among staff working in different parts of the system – that help to ensure patients can access care from the right person in the right place at the right time. 

This event explored national strategy for virtual services and pathway redesign, with a focus on virtual dermatology services through the lens of England and NHS Improvement's (NHSEI’s) national teledermatology investment programme. As with many health services, the Covid-19 pandemic has increased pressure on dermatology services, creating an urgent need and significant potential to improve dermatology referral pathways with digital technology. We explored how national investment has supported regions to develop their virtual dermatology offers and how different parts of the system prioritise, implement and track different innovations to meet their local needs and improve outcomes. We provided an opportunity to share how experiences and lessons from dermatology offer wider learning across the NHS to continue empowering patients and supporting clinicians to create patient-centred care, leading to improved health outcomes.  

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  • Joni Jabbal Photo

    Joni Jabbal

    Senior Researcher
  • Maxine Bowen-Hall photo

    Maxine Bowen-Hall

    Programme Manager – Digital, NHS South, Central and West
  • Dr James Halpern photo

    Dr James Halpern

    Consultant Dermatologist and Clinical Director Dermatology, Walsall Healthcare NHS Trust & The Royal Wolverhampton NHS Trust
  • Inara Khan photo

    Inara Khan

    Deputy Director for Digital Elective Care, NHS England & NHS Improvement
  • Christopher McIlveen photo

    Christopher McIlveen

    Patient & Public Voice Partner for NHS England Transformation Directorate, NHS England & NHS Improvement
  • Dr Tracey O’Shea photo

    Dr Tracey O’Shea

    Dermatology Service Clinical Lead, SDSmyhealthcare