Tackling clinical burnout: a personal, national and global crisis

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With the NHS chronically understaffed, resources limited and demand for services increasing, clinical staff are working hard in local systems under pressure. Clinician burnout is on the rise globally and can bring with it significant risks around the care and safety of patients, as well as having a devastating effect on the personal lives of individual clinicians. 

Our online event explored some of the latest evidence on the health and wellbeing of clinicians and the practical actions that can help to make a difference to the lives of staff. Our speakers discussed the pressures that threaten personal health, morale, patient care and create a burden on the NHS, while exploring how to tackle the root causes and engage people and leaders in how to create the best, supportive places to work. 

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Event partner

This event was held in partnership with IBM Watson Health. 

If you're interested in partnering with us on an online event please email Chris Lazenby or call him on 020 7307 2490.

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Tackling clinician burnout

Clinician burnout is happening now to someone you know or work with. 80 per cent of doctors in a 2019 British Medical Association survey were at high or very high risk of burnout, with junior doctors most at risk, followed by general practitioners. 

In October, the General Medical Council is due to publish the findings of a major review – led by Professor Michael West – on the health and wellbeing of doctors and medical students. The recommendations are expected to identify priority areas for collaborative action at individual, team, organisational and system level to help tackle the causes of poor wellbeing.

Tackling clinician burnout requires urgent action to create and maintain healthy workplace cultures. The NHS people plan is being developed to support delivery of the NHS long-term plan and make the NHS a better place to work. The Interim NHS people plan recognised ‘the NHS is being negatively impacted by the fact that our people are overstretched – this is evident from the 2018 NHS Staff Survey where more people have reported bullying, harassment and abuse in their workplace in the last 12 months’. 

Speakers

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Professor Don Berwick

President Emeritus and Senior Fellow, Institute for Healthcare Improvement and International Visiting Fellow, The King’s Fund

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Professor Michael West

Professor of Work and Organisational Psychology, Lancaster University Management School, and Visiting Fellow, Leadership and Organisational Development, The King’s Fund

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Dr Harsha Shah

Clinical Research Fellow, Obstetrics and Gynaecology Registrar, Queen Charlotte’s and Chelsea Hospital, Imperial Healthcare NHS Trust

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Anna Burhouse

Consultant Child and Adolescent Psychotherapist, Gloucestershire Health and Care NHS Foundation Trust, and Director of Quality Development (RUBIS.Qi), Northumbria Healthcare NHS Foundation Trust

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Mark O’Herlihy

Managing Director Europe, Middle East and Africa, IBM Watson Health