10 per cent discount for 3-4 people
15 per cent discount for 5-6 people
20 per cent discount for 7 or more people.
Please email Annie for your promotional code. The discount will not be automatically applied to your booking.
Receive 50 per cent off if you're a student in full-time education. Please email Annie for your promotional code.
Bursaries for patients and carers
We offer a limited number of bursary (free) places for our conferences. These are reserved for patients and carers. To apply for a bursary for this event, please email Annie.
Director of Emergency and Elective Care Strategy, NHS Improvement
Deputy Chief Inspector, Care Quality Commission
Dr Durka Dougall
Senior Consultant, Leadership and Organisational Development Team, The King’s Fund
Professor Joe Harrison
Chief Executive Officer, Milton Keynes University Hospital
Professor George Tadros
Clinical Lead, Rapid Assessment, Interface and Discharge Service, Birmingham and Solihull Mental Health Trust
Dr Cathy Walsh
Consultant Liaison Psychiatrist, Cambridge University Hospital Trust
Chief Operating Officer, Bradford Teaching Hospitals NHS Trust
Dr Mark Griffiths
Consultant Lead Clinical Psychologist, Aintree University Hospital NHS Foundation Trust
Deputy Chief Operating Officer, Norfolk and Norwich University Hospitals NHS Trust
Solutions and Transformation Manager, Community Care and End of Life Care, NHS Wolverhampton CCG
Assistant Director, Business Development, Accord Care and Support
UK Director for Independent Living and Crisis Response at the British Red Cross
Session one: How to learn from past mistakes to improve patient flow
10.00amWelcome and introduction
Matthew Lewis, Visiting Fellow, Health Policy, The King’s Fund
10.05amReducing long hospital stays: the new NHS Improvement strategy
Martin Wilson, Director of Emergency and Elective Care Strategy, NHS Improvement
10.20amThe key findings from the Care Quality Commission local system reviews: the effectiveness of local health and social care systems for older people
Alison Holbourn, Deputy Chief Inspector, Care Quality Commission
10.40amThe art of working together in partnerships: learnings from The King’s Fund's Leadership and Organisational Development consulting service
Dr Durka Dougall, Senior Consultant, Leadership and Organisational Development Team, The King’s Fund
Breakout A: Practical solutions at a minimal cost - how the British Red Cross transforms hospital discharge
11.45amWelcome and introduction
11.50amHow the British Red Cross is reducing delayed transfers of care, unnecessary admissions, and unplanned readmissions
- Hear from a British Red Cross volunteer and NHS staff on the practical benefits of the British Red Cross enhanced winter pressures discharge service delivered in 2017/18.
Speakers to be announced soon
Breakout B: Mental health provisions that improve flow in A&E departments
11.45amWelcome and introduction
11.50amDepression, anxiety and mental disturbances in older people: why A&E is the least appropriate place
Professor George Tadros, Clinical Lead, Birmingham and Solihull Mental Health Trust
- Hear how their multidisciplinary approach enables a more human and effective treatment of frail patients.
12.05pmThe liaison psychiatrist: how to integrate mental and physical health in the hospital setting
Dr Cathy Walsh, Consultant Liaison Psychiatrist, Cambridge University Hospital Trust
- Find out how the general population, especially children and young people, have their mental health needs noticed and served.
12.20pmIntroducing psychology to keep frequent returners out of A&E: how the problem is often mental and not physical
Dr Mark Griffiths, Consultant Lead Clinical Psychologist, Aintree University Hospital NHS Foundation Trust
Breakout C: Innovative technological solutions
11.45amWelcome and introduction
11.50amThe pioneering use of digital platforms that enable better flow: the Milton Keynes University Hospital case study
Professor Joe Harrison, Chief Executive Officer, Milton Keynes University Hospital
- Hear how to empower patients to manage their own health, while cutting administrative costs and improving flow.
12.10pmCommand centres and Wall of Analytics: how the use of data transforms flow
- Hear how having the right resources at the right place at the right time to deliver high quality care helps with implementing advanced change management and process improvement in Bradford NHS Trust.
Sandra Shannon, Chief Operating Officer, Bradford Teaching Hospitals NHS Trust
Mark Ebbens, Senior Partner, GE Healthcare Partners
Breakout sessions are repeated
Closing plenary: Medically fit to leave the hospital, what next for the patient?
3.00pmWelcome and introduction
David Buck, Senior Policy Fellow, Public Health and Health Inequalities, The King's Fund
3.05pmThe impact of the British Red Cross’s enhanced winter pressures service delivered in thirteen hospitals between January and March 2018
Colin Brown, UK Director for Independent Living and Crisis Response at the British Red Cross
- Learn about the critical role the voluntary and community sector can play in supporting NHS staff during year-round operational pressure, and the role of the voluntary and community sector in bridging the gap between health and care services.
- Hear the operational insights from the British Red Cross’s frontline service delivery.
3.25pmThe role of housing in patient reablement: no place like home
In a panel discussion co-organised by the National Housing Federation, you will hear how the availability of good housing solutions enables older patients who have nowhere to go to return to the care of the community in their own homes or in a social care setting.
- Hear from commissioners who have provided housing services to help with health integration and reduce hospital stays.
- Learn about the interface of older age and homelessness and the effects on flow from the perspective of NHS trusts.
Helen Rowbottom, Policy Officer, The National Housing Federation
Roberta Fuller, Deputy Chief Operating Officer, Norfolk and Norwich University Hospitals NHS Trust
Karen Evans, Solutions and Transformation Manager, Community Care and End of Life Care, NHS Wolverhampton CCG
Nicole Beeching, Assistant Director, Business Development, Accord Care and Support
4.30pmClose of conference
Can I pay by invoice?
Yes. Please select your tickets and once you're through to the registration form, you can amend the 'payment method' from credit card to 'pay by invoice'. Please note, there is a £20 surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.