Personalising digital tools for people with learning disabilities: challenges and solutions

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Supporting individuals with learning disabilities to access the care for their needs comes with a number of challenges. But could we finally put the people using services at the heart of planning and delivery with the use of technology? In this free online event, we shared concrete examples of innovative digital solutions and considered how technology can help with personalising care for people with learning disabilities.

At this event, we heard from clinicians, carers, service users and support workers about their journey to make technology a tool that works for every single user.

Our panel discussed: 

  • practical ways of adjusting a digital tool to the individual using it, to make them feel more comfortable in their path to more independence
  • the importance of creative and empathetic attitudes in problem-solving in order to build tailored solutions
  • evidence for the benefits of using digital tools for people with learning disabilities and some cautionary tales, too.
  • ways to involve the person, their family and carers at an early stage and throughout the decision-making process
  • the role of technology in promoting better health outcomes for people from disadvantaged groups and enhancing social inclusion.

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Event partner

This event was held in partnership with Home Group. 

If you're interested in partnering with us on an online event please email Chloe Smithers or call her on 020 7307 2482.




Jake Beech

Researcher, The King’s Fund


Lindsay Courtney

Strategic Lead for Service Design and Practice, Home Group


Glenda Cook

Professor of Gerontological Nursing, Northumbria University


Sean Duggan

Chief Executive, Mental Health Network, NHS Confederation

Service users contributed at this event