Managing digital change in health and care

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There is a widely held belief that the health and social care system struggles to manage change involving digital technology. However, numerous trusts and care providers around the country are already making progress towards more digitised care and record-keeping. These include technically advanced organisations that form part of the Global Digital Exemplar (GDE) programme and organisations that are not designated as GDEs. 

This conference aims to support health and social care organisations that are looking to undertake large-scale digital change, no matter what their current level of technological advancement. 

It will offer a practical understanding of the factors that contribute to successful change by showcasing the experiences of different case study sites that have already made significant progress. 

Register now

What will you learn?

By attending this conference, you will gain: 

  • practical learning from a series of case studies where significant large-scale digital change is happening
  • understanding of how to overcome barriers to successful digital change, including constraints around workforce, budgets, organisations’ attitudes towards risk and the relationships that exist between care providers and key stakeholders
  • insight into the complexities of some aspects of large-scale digital change such as adopting electronic patient records (EPRs) and shared care records
  • practical tips for spread and adoption within a locality.

Event partners




Engage with leaders and decision-makers from across health and social care by sponsoring or exhibiting at our conferences

Are you interested in sponsoring or exhibiting at this event? Email Chris Lazenby or call him on 020 7307 2490 to discuss the opportunities available. 





Registration opens, refreshments and networking


Breakfast session

Details to be confirmed shortly.


Opening plenary: Managing digital change in health and social care

10.00amWelcome and setting the scene

Cllr Judith Blake, Leader, Leeds City Council

10.05amWelcome and introduction

Heather Nelson, Chief Executive, Black Health Initiative

10.10amDigital change in health and social care

Matthew Honeyman, Researcher, The King’s Fund
  • Hear the findings from our recent project looking at organisations that have already undergone significant digital transformation and learn about the common challenges and benefits we have identified.

10.25amThe national perspective

Dr Simon Eccles, Chief Clinical Information Officer, NHS England
  • Hear the national perspective of how NHS England is supporting managing digital change in the NHS.
  • Dr Eccles will also be drawing on his own experiences of managing change as a frontline clinician.

10.55amQuestions and discussion


Breakout A: Electronic patient record implementation and beyond

Delegates can choose between breakouts A, B and C.

11.50amWelcome and introduction

Harry Evans, Researcher, The King’s Fund

11.55pmExperiences from a Global Digital Exemplar (GDE)

Deborah McKee, Head of Clinical Systems Development and EPR, University Hospitals Birmingham NHS Foundation Trust
  • University Hospitals Birmingham NHS Foundation Trust is a Global digital Exemplar. Hear how they overcame the barriers to implementing their electronic patient record. 

12.10pmThe Homerton University Hospital case study

Katherine Adams, Transformation Manager, Homerton University Hospital NHS Foundation Trust
  • Learn how Homerton University Hospital have embarked on an extensive programme of work, including the launch of their EPR.

12.25pmElectronic patient record implementation and beyond

Dr Gareth Thomas, Clinical Director, Strategy and Innovation, and Group Chief Clinical Information Officer, Salford Royal NHS Foundation Trust
  • Hear from one of the global digital exemplars about their approach, post-implementation, to governance processes, clinical engagement and work prioritisation.

12.40pmQuestions and discussion

Breakout B: Sharing records across health and social care

11.50amWelcome and introduction

11.55amYorkshire and Humber local health and care record exemplar

  • Yorkshire and Humber is one of five areas chosen to become a local health and care record exemplar. 
  • Learn about the regional collaboration across primary and secondary/tertiary care, community care, adult and children’s social care and mental health services. 

Alastair Cartwright, Director of Informatics, NHS Leeds CCG
Alistair Walling, Chief Clinical Information Officer, NHS Leeds CCG
Lee Rickles, Head of Digital Delivery, and Health CIO, Humber NHS Foundation Trust

12.15pmGreater Manchester Local Health and Care Record Exemplar

Scott Watson, Director of Greater Manchester Interoperability, Salford Royal NHS Foundation Trust
  • Learn how Greater Manchester Health and Social Care Partnership are integrating their health and care record across a large population.

12.20pmWirral Care Record

Sheila Stewart, Associate Director of Informatics, Wirral University Hospital Trust
  • Wirral University Teaching Hospital NHS Foundation Trust is one of the 16 acute global digital exemplars.
  • Hear how the trust worked with other local NHS organisations, Wirral Council and commercial partners to develop and implement the digital Wirral Care Record.

12.35pmQuestions and discussion

Breakout C: Utilising communication technologies

11.45amWelcome and introduction

11.50amImplementing e-consultations

Dr Murray Ellender, GP Partner, Hurley Group, and Chief Executive Officer, eConsult
  • eConsult is an online consultation tool created by GPs, for GPs.
  • Hear about best practice in using e-consultations to free up time for GPs. 

12.05pmMore Independent (Mi) programme

Dave Horsfield, Digital, Innovation and Research Lead, NHS Liverpool CCG
  • Hear the latest updates from NHS Liverpool CCG’s telehealth More Independent programme.
  • Learn how the service is being scaled up to support between 4,000 and 5,000 patients a year. 

12.25pmThe ACTIVAGE project

Mick Ward, Chief Officer Transformation and Innovation, Leeds City Council
Suzanne Morton, Senior Development Officer, Leeds Beckett University and Leeds City Council 

12.40pmQuestions and discussion

Breakout D: Digital literacy – improving the digital skills of your workforce and your population

11.50amWelcome and introduction

Dr Victoria Betton, Director, mHabitat

12.20pm100% DIGITAL LEEDS

Jason Tutin, Digital and Learning Development Manager, Leeds City Council
Roz Davies, Director for Social Inclusion, The Good Things Foundation 


Breakout sessions are repeated


Closing plenary: Practical tips for the spread and adoption of digital change within a locality

3.25pmWelcome back

Tom Riordan, Chief Executive, Leeds City Council

3.30pmPractical tips for the spread and adoption of digital change

  • The NHS finds spreading innovation challenging. A recent report by The King’s Fund found that the fragmentation of the English NHS makes it hard to share what works.
  • This session will offer practical guidance about how to encourage the spread and adoption of digital change.   

Nicola Blackwood,  Chair, Human Tissue Authority, former Parliamentary Under Secretary of State for Public Health and Innovation, Department of Health and Social Care
Richard Stubbs, Chief Executive Officer, Yorkshire and Humber AHSN

4.15pmQuestions and discussion

4.30pmClose of conference




Group rates

  • 10 per cent discount for 3-4 people
  • 15 per cent discount for 5-6 people
  • 20 per cent discount for 7 or more people. 

Please email Annie for your promotional code. The discount will not be automatically applied to your booking. 


Receive 50 per cent off if you're a student in full-time education. Please email Annie for your promotional code. 

Bursaries for patients and carers 

We offer a limited number of bursary (free) places for our conferences. These are reserved for patients and carers. To apply for a bursary for this event, please email Annie


Can I pay by invoice? 

Yes. Please select your tickets and once you're through to the registration form, you can amend the 'payment method' from credit card to 'pay by invoice'. Please note, there is a £20 surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card. 

Contact us

Programme enquiries

Email Chris Lazenby 
or call 020 7307 2490

Booking enquiries

Email Annie Vuong 
or call 020 7307 2409

Sponsorship and exhibition enquiries

Email Chris Lazenby 
or call 020 7307 2490