It’s often repeated that the NHS is a ‘religion’ for the British people. The fundamental belief underpinning it, common to young and old, is in free health care for all. I believe this is because we have a visceral memory of the suffering and cruelty people experienced before the health service was founded. And a memory that, of all the public services we enjoy today, the NHS is ours because we designed it.
The impact of the NHS on the nation’s health has been transformational. Decade after decade, life expectancy and health outcomes across the board have improved. Something created by a community with relatively little has benefited everyone, including the middle classes and the wealthy.
And yet today this situation is in danger of being reversed, with the primary benefit for the better off and the poor being left behind. In the 10 years since the publication of The Marmot Review, health inequalities appear to be widening. Shifting trends in life expectancy, and a widening gap between rich and poor, are of deep concern. Recent data published by the ONS indicates that, for those living in Herefordshire, the average disability-free life expectancy is 71 years. However, if you live in Tower Hamlets in East London, your disability-free life expectancy is 55 years. Unless the NHS makes a significant investment in preventive services, the gap between rich and poor will likely continue to grow.
In his speech to NHS Expo 2018, Simon Stevens referenced the twin needs to work towards narrowing the life-expectancy gap and to measure the impact of NHS services on reducing this divide. Not only is there a huge injustice happening here but it’s also costing us all a lot of money. The cost to the NHS of failing to provide comprehensive preventive services to people living in poor communities is huge – £4.8 billion a year according to York University’s Centre for Health Economics.
One response is the idea that people should ‘take responsibility for their own health’. This is part of what preventive services are about. But without explicit reference to the relationship between poverty and poor health, there’s a risk that this will become a political slogan that undermines and marginalises people living in poverty. Dr Andy Knox wrote an insightful blog recently about involving communities in the design and delivery of services to tackle health inequalities in Morecambe Bay. He rightly reflected that improving health and wellbeing is far easier for some individuals and communities than for others.
On a recent visit to Turning Point’s integrated healthy lifestyles and Improving Access to Psychological Therapies (IAPT) service in Luton, Total Wellbeing, I was impressed by the team’s work. This service is supporting people to learn new skills and motivating them to make changes to their lifestyle, keeping people out of hospital. Services like these – treating people holistically and recognising the impact of the wider determinants of health and the relationship between mental and physical wellbeing – can genuinely empower people to take responsibility for their own health.
It’s my belief that we are failing to shift resources towards prevention because the NHS is no longer run by, and for, the people. Our national health service is highly complex and in so many ways so much more sophisticated than it was in 1945. But, communities are no longer involved in the design and oversight of bespoke local health services as they were with the Tredegar Workmen’s Medical Aid Society. There are some pockets of good practice in terms of community involvement but mostly this is tokenistic, under-resourced and unable to make much impact on how services are delivered. When it’s done well, community involvement takes time, effort and resources – but will pay dividends by enabling services to work more effectively in the longer term.
One good example is Turning Point’s Connected Care model, which provides skills for local people to work alongside commissioners to redesign health and social care services and test new ways of working. Across the country we trained 250,000 local people, including by sharing information about health inequalities facing the local community. Our experience of applying this approach in diverse communities across the country is that people want to get involved in the design and delivery of preventive services. Sadly, this and other similar approaches such as those documented in Public Health England’s A guide to community-centred approaches for health and wellbeing are simply not incentivised in a system that continues to reward hospitals for treating people rather than keeping them healthy.
We need to learn or re-learn the lesson that the creation of the NHS teaches us: the NHS cannot be imposed on people but must be developed with them – and it has to change with them too. In my mind, devolved health and social care budgets, overseen by democratically elected representatives as in Greater Manchester, provide the greatest potential to make this a reality. There’s a long way to go but this is how we will ensure that local people are involved in the design and delivery of local services that genuinely meet their needs. We need services like the Tredegar Workmen’s Medical Aid Society – services run by, and for, the people.