Shilpa Ross is a Fellow in the Policy team at The King’s Fund and works on a range of health and social care research programmes. Most recently she led the Fund’s research on workforce race inequalities and inclusion in NHS providers. Topics of her other recent reports include the role of volunteers in the NHS, transformational change in health and care and quality improvement in mental health. Before joining the Fund in 2009, Shilpa’s research focused on the resettlement of offenders and substance misuse treatment. She has extensive experience in qualitative research. Shilpa holds a BSc in Psychology and Criminology.