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Provider collaboratives: moving clinical and professional leadership from rhetoric to reality
Provider collaboratives need to invest in developing clinical and professional leadership if they are to be truly collaborative and make a difference for patients, says Paula Head.
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Having worked up from a Band 3 admin to previously a band 8b I have always listened to the people in my teams and taken their ideas on board too, often staff members who have been with the organisation longer than I have, my managers, many of which were graduate training scheme members, encouraged me to do so and it was the right move. I however feel that this is rare. Even implementing national policy, I was privileged to be able to consider options from all levels of healthcare teams within A&Es and it made a huge difference to our success. Without the whole team on board we would never have achieved what we did.
The listening, team work and united front needs to come from all levels and the coal face not to be ignored like sometimes it feels.
This blog contains a really important message which benefits from being backed by the Kings Fund, research and top expertise, but it's not telling us anything new.
It really illustrates the need for leaders to listen to staff and to patients more, and for politicians to allow them space to do this.
Most lay people could have told us (and indeed did tell us) that:
- there is a relationship between positive staff and positive patient experiences
- there is a need for a less rigid hierarchy ('distributed leadership')
- that the effect of political leaders can be negative
- that we need to stop constantly re-orginaising
...years ago.
Sometimes less really is more...
I'm glad to see the tide is turning.
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