It is within leaders’ power to make things better

Chris Ham
Publication:  Health Service Journal
Reference:  24 May 2012

NHS managers have seemed like an endangered species in recent years. Politicians of all parties have called for cuts in management costs and have outbid each other in the headlong rush to release resources to invest in patient care. The counter view – that a massive and complex organisation like the NHS requires top class leadership and management – has not been well articulated.

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