Privacy and cookies policy

Page updated 

We collect certain information or data about you when you use kingsfund.org.uk.

We collect certain information or data about you when you use kingsfund.org.uk.

This includes:

  • your name, email address and other information when you submit enquiries or feedback through one of our forms, leave a comment or sign up for email newsletters
  • your IP address, and details of which version of web browser you used
  • information on how you use the site, using cookies, that help us improve the website.

This helps us to:

  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you’ve asked us to
  • provide you with services that you have asked to receive.

Transactions involving payments (event registrations and purchases at shop.kingsfund.org.uk) are processed by third-party suppliers and are governed by their privacy policies. They collect data such as your name, email address, shipping and billing address and payment details.

Where your data is stored

Data from comments, enquiries and feedback are stored on our secure servers in the UK.

Data from event registrations are stored by Eventbrite.

Data from purchases at shop.kingsfund.org.uk are stored by Shopify.

By submitting your personal data, you agree to this.

Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk.

We have procedures and security features in place to try and keep your data secure once we receive it.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Payment transactions are always encrypted.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so.

To find out what information we hold about you or to ask us not to use any of the information we collect please email website@kingsfund.org.uk.

Following a link to another website

kingsfund.org.uk contains links to other websites. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Cookies

kingsfund.org.uk puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember your settings between and during visits
  • make the shopping basket and checkout work on shop.kingsfund.org.uk.

The exact cookies we use are detailed below.

You’ll normally see a message on the site before the first time we store a cookie on your computer.

Find out more about how to manage, delete and control cookies.

Google Analytics

We use Google Analytics software to collect information about how you use kingsfund.org.uk. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on kingsfund.org.uk
  • how long you spend on each kingsfund.org.uk page
  • how you got to the site
  • what you click on while you’re visiting the site.

We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are.
We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Name Purpose Expires
_ga This helps us count how many people visit kingsfund.org.uk by tracking if you’ve visited before 2 years
_gat Used to manage the rate at which page view requests are made 10 minutes
_gat_UA-275328-1 Used to manage the rate at which page view requests are made 10 minutes

You can opt out of Google Analytics cookies.

Cookie notification message

You may see a message when you first visit kingsfund.org.uk that notifies you about our use of cookies. We store a cookie so that your computer knows you’ve seen it and knows not to show it again.

Name Purpose Expires
dontShowCookieNotice This lets us know that you’ve seen our cookie message 1 year

Your Javascript settings

Many parts of kingsfund.org.uk use Javascript to affect how webpages are displayed, but these pages can also work without Javascript. We store a cookie if Javascript is enabled in your web browser.

Name Purpose Expires
has_js This lets us know that you have Javascript enabled on your web browser When you leave the website

Dotmailer/WebInsight cookies

We use Dotmailer to send email newsletters and other bulk emails, and we use WebInsight software to collect information about how users who receive these emails use kingsfund.org.uk. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

WebInsight stores information about the pages you visit on kingsfund.org.uk and matches that to information that you supply to Dotmailer when you sign up to receive email newsletters. These cookies will come from the domain trackedweb.net.

Name Purpose Expires
AWSELB Used for routing client request on the server
XSRF-TOKEN Attempts to validate the user
Session Tracks the user through the site When you leave the website

Third-party cookies

Cookies can also be set by third-party domains when we embed content and tools from those domains. These include:

Service Link to their cookie policy
AddThis addthis.com/privacy
Eventbrite eventbrite.co.uk/cookies
Slideshare slideshare.net/privacy-preview
Soundcloud soundcloud.com/pages/cookies
Storify storify.com/privacy
Twitter support.twitter.com/articles/20170514?lang=en
Vimeo vimeo.com/cookie_policy
YouTube google.com/policies/technologies/cookies/

This page contains public sector information licensed under the Open Government Licence v3.0.