Michael West: collective leadership for culture change

Featuring:

Michael West

Michael West, Senior Fellow at The King's Fund, explains that to continually improve health and social care, we must design collective leadership into NHS strategy – encouraging the participation and involvement of all NHS staff.

Collective Leadership: Michael West on leading culture change in the NHS

Collective leadership is a leadership in which all staff take responsibility for ensuring high quality patient care and all are accountable – for example, by speaking up when they see unsafe or inappropriate behaviour, regardless of the seniority of the staff concerned.

Download the transcript from this presentation:

Michael West: collective leadership for culture change transcript.pdf

More on NHS leadership and management

Add new comment