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Chris Ham speaks to Craig Tanio, Chief Medical Officer at ChenMed, about how the US-based primary care-led delivery model offers care to older patients with complex needs.
Craig talks about the innovative features of the model, which include a one-stop shop for patient care with a range of other services like diagnostics and acupuncture provided onsite, a low patient-to-doctor ratio, and close partnership working between clinicians and specialists. He also explains what's changed for patients and staff as a result, and what inspiration clinicians in England could take from the model.