Quality improvement

Our work on systematic approaches to improving the safety, experience and effectiveness of care

Putting the inspector to the test: Quality ratings and the CQC

Putting the inspector to the test: quality ratings and the CQC

A podcast about big ideas in health and care. Episode seven: how good is care in the NHS and social care system? What does a hospital inspection actually look like? Helen McKenna talks with Chris Day, Ruth Robertson and Simon Bottery.

Approaches to better value: improving quality and cost

The NHS is increasingly focusing on how it can improve the value of its services, to deliver the highest quality health outcomes for patients at the lowest possible cost. This report shares learning and insight from three NHS hospital trusts that have developed organisation-wide strategies for value improvement.

CQC impact

Impact of the Care Quality Commission on provider performance: room for improvement?

The CQC introduced a new approach to inspecting and rating health and social care providers in 2013. Our report with the Alliance Manchester Business School is the first major evaluation of this approach.

Making the case for quality improvement: lessons for NHS boards and leaders

At a time of significant financial and operational pressure, local and national NHS leaders need to focus on improving quality and delivering better-value care. We make the case for quality improvement and share lessons for NHS boards and leaders.

Performance: Our work on performance against NHS targets and the ways in which success is measured