Publications Independent research and analysis on health and social care Search Apply Listing Content Type Viewing: All publications All publications Reports Articles Evidence and consultations Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page Topics Health and care services Public health Mental health General practice Adult social care Community services Emergency care End-of-life care Hospital care Long-term conditions Maternity services Sexual health care New models of care Cancer services Leadership, systems and organisations Integrated care Local service design Accountable care Clinical leadership Equality and diversity Health and wellbeing boards Clinical commissioning groups Workforce and skills Voluntary and community sector System leadership Sustainability and transformation plans Quality improvement Patient leadership Patients, people and society (-) Patient experience Technology and data Volunteers Patient safety Patient involvement Older people Housing Health inequalities Children and young people Carers Public opinion Policy, finance and performance Commissioning and contracting Governance and regulation NHS finances Health and Social Care Act 2012 Better Care Fund Social care finances Performance Productivity NHS five year forward view Devolution Brexit Access to care General election 2017 NHS long-term plan Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Report The public and the NHS: what's the deal? In March 2018 The King’s Fund and Ipsos MORI carried out a series of discussion events with the public to explore people's views on the relationship between the public and the NHS. This report sets out the findings. Report What does the public think about the NHS? As part of our project on the changing relationship between the NHS and the public, the Fund commissioned some initial polling from Ipsos MORI. The results are in. Report The NHS at 70: Are we expecting too much from the NHS? In this paper we explore the public’s expectations of the NHS, the balance between meeting those expectations and living within a constrained budget, and the question of who is responsible for keeping us healthy. Report Organising care at the NHS front line: who is responsible? What are the challenges facing frontline clinicians today and what could they do to improve the quality of care? Our report presents a range of views from clinicians, managers, quality improvement champions and patients. Report User feedback in maternity services Our report looks at how maternity services are collecting, analysing and acting on feedback to improve women's experience of maternity services. Report Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England 2005-13 Our report looks at the data from inpatient surveys over a nine-year period and discusses what the data tells us about the national picture of care in the NHS and what it reveals about trends for individual trusts over time. Report Local Healthwatch: progress and promise The Department of Health commissioned The King's Fund to review the progress made by local Healthwatch. This report identifies the positive steps that could be taken across the system to enable a high-performing and effective local Healthwatch network. Report Our priorities for the next government With the general election coming at a pivotal time for health and social care, we set out our view of the key challenges and priorities for the next government. Report Public satisfaction with the NHS and its services in 2013 We found no change in overall satisfaction with the NHS since 2011, although there have been changes in the public’s views on specific services. Article Are 'family and friends tests' useful: agree, disagree, neither, don’t know? Family and friends tests are an established method of obtaining feedback on performance for many private sector businesses. But how well is this sort of customer feedback suited to public services like the NHS? Report Developing supportive design for people with dementia: The King’s Fund’s Enhancing the Healing Environment Programme 2009-2012 Our publication marks the completion of 26 schemes in 23 NHS acute, community and mental health hospitals in England to improve the environment of care for people with dementia. Report Producing patient information: How to research, develop and produce effective information resources Our report offers health professionals advice on producing good-quality pateint information. Article Hospital Pathways programme: lessons learned We describe the Hospital Pathways programme, the method used to evaluate it, what we learned about the approach, and how the lessons have influenced the Patient and Family-centred Care programme. Article The Patient and Family-centred Care programme We speak to Dr Joanne Watson about the Patient and Family-centred Care programme, run in association with the Health Foundation. Report Health policy under the coalition government: A mid-term assessment Written halfway through the 2010–2015 parliament, this review considers how the NHS is performing under the coalition government, following on from The King’s Fund’s major review of NHS performance from 1997 to 2010. Report Improving GP services in England: Exploring the association between quality of care and the experience of patients Using data for more than 8,000 general practices in England, this paper examines the association between patients’ perceptions about the non-clinical aspects of care and practice performance on measures of clinical quality. Article Designing the future: approaches to measuring patient experience A poster by Glenn Robert and Jocelyn Cornwell has won the best research poster prize at the ‘International Society for Quality in Health Care’ (ISQua) 29th International Conference in Geneva. Report Preparing for the Francis report: how to assure quality in the NHS With the Francis Inquiry report due in the autumn, we set out our views on how the system of quality assurance needs to evolve and how it should operate. Report British Social Attitudes survey 2011: public satisfaction with the NHS and its services The topline results and satisfaction trends relating to the NHS and health care issues from the British Social Attitudes survey 2011. Report Patients’ preferences matter: Stop the silent misdiagnosis Our paper calls for doctors to aspire to the same standards of excellence in diagnosing patients' preferences for their care as they do to diagnosing disease. Article The contribution of Schwartz Center Rounds® to hospital culture 2012 Joanna Goodrich and Jocelyn Cornwell consider the benefits and contribution of Schwartz Center Rounds® on hospital culture on the UK. Report From vision to action: making patient-centred care a reality The second Richmond Group report is intended to offer a clear strategic direction to achieve transformational change in the health and social care system. Subscribe to our Weekly Update newsletterBlog: Comment and analysis on the key issues in health and social care All blog posts from The King's Fund. Search our database of health and care policy literatureHealth and care explained: How does the health and care system work? How is it changing?This selection of content aims to make sense of the health and care system – including videos, articles, illustrated summaries and more.