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Some of the many ways in which volunteers can improve patients' experience in hospital
Commissioned report

The role of volunteers in the NHS: views from the front line

Commissioned by Royal Voluntary Service and Helpforce, this report looks at the perceptions of frontline NHS staff working in acute care about the operational pressures they face, how they understand the roles and value of volunteers and what gaps there are that volunteers could help fill.
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By Shilpa Ross et al - 4 December 2018
Commissioned report

Supporting integration through new roles and working across boundaries

Our report, commissioned by NHS Employers and the Local Government Association, looks at the evidence on new roles and ways of spanning organisational workforce boundaries to improve the delivery of integrated health and social care.
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By Helen Gilburt - 30 June 2016
Commissioned report

Strategic quality improvement: An action learning approach

This case study, co-produced with Oxleas NHS Foundation Trust, looks at how to use an action learning approach to assess current and develop future quality improvement strategies.
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By Vijaya Nath - 25 May 2016
Commissioned report

Oxleas Advanced Dementia Service: Supporting carers and building resilience

This case study looks at how Oxleas Advanced Dementia Service provides care co-ordination, and specialist palliative care and support to patients with advanced dementia living at home.
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By Lara Sonola et al - 5 September 2013
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