Publications

How can we make sure that people always receive the compassionate care they need? Ben Collins looks at five organisations that are thinking differently about how they support patients and service users, and considers what we can learn from their unconventional approaches.

In the last several years there have been significant changes in how the NHS works across different services and with external partners such as local government. Richard Humphries explores how this has impacted health and wellbeing boards, and what the future holds for them.

Commissioning is the process by which health and care services are planned, purchased and monitored. Here we look at the commissioning process in more detail, the organisations involved and how it is changing.

The Health and Social Care Act 2012 is widely seen as dysfunctional, getting in the way of the more integrated care it actually seeks to achieve. As the Prime Minister has once again opened the door to changes, this piece identifies some of the current problems and implications of change, and asks how far progress could be made within the existing legislation.

In this article, we articulate the opportunity that integrated care presents for using insight from people and populations to design services that meet their needs and reflect their priorities.

The Montefiore Health System in the Bronx, New York, has found ways of helping even the most deprived by stepping beyond the bounds of conventional health services.

Chris Ham answers key questions about accountable care: what it is, how it is being implemented and what it has achieved.

Ben Collins reflects on opportunities to accelerate the adoption of service innovation in the NHS, drawing on findings from eight case studies of successful spread of innovation in the NHS.

We outline the importance of investing in leadership in the voluntary and community sector, sharing the results of an external evaluation of the Cascading Leadership programme.