Publications

Is enough emphasis and thought devoted to leadership styles, the culture this creates and whether this fully reflects the organisation’s aims and ethos?

We speak to Tim Kelsey, National Director for Patients and Information at NHS England, about the role of technology in improving care.

The experience of Blue Cross and Blue Shield in the US offers lessons for the NHS about some of the ingredients needed to improve population health, says Hugh Alderwick.

Politicians must look for evidence-based solutions and avoid the NHS becoming a political football, says Chris Ham.

How can patients be encouraged to participate in their own care? And just what does it mean to be an empowered patient?

Anna Dixon questions whether the Outcomes Framework offers a coherent guide to help steer the health service through the more difficult financial times ahead.

Ruth Robertson, Anna Dixon and Julian Le Grand consider the factors that explain patient satisfaction with general practice physicians and how this may drive patients' choice of practice.