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Public satisfaction with the NHS and social care in 2018
Report

Public satisfaction with the NHS and social care in 2018: Results from the British Social Attitudes survey

Public satisfaction with the NHS overall continued to fall in 2018. Overall satisfaction was 53 per cent – a 3 percentage point drop from the previous year and the lowest level since 2007.
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By Ruth Robertson et al - 7 March 2019
Report

The public and the NHS: what's the deal?

In March 2018 The King’s Fund and Ipsos MORI carried out a series of discussion events with the public to explore people's views on the relationship between the public and the NHS. This report sets out the findings.
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By Harry Evans et al - 25 June 2018
Report

What does the public think about the NHS?

As part of our project on the changing relationship between the NHS and the public, the Fund commissioned some initial polling from Ipsos MORI. The results are in.
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By Harry Evans et al - 16 September 2017
Long read

Unconventional health and care: five organisations delivering care differently

How can we make sure that people always receive the compassionate care they need? Ben Collins looks at five organisations that are thinking differently about how they support patients and service users, and considers what we can learn from their unconventional approaches.
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By Ben Collins - 5 December 2019
Long read

Why can't I get a doctor's appointment? Solving the complex issue of GP access

Public satisfaction with general practice is lower now than it has ever been, while the number of people reporting difficulties in booking appointments continues to grow. We run through the proposed solutions to issues around GP access and consider their potential effectiveness.
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By Beccy Baird et al - 21 November 2019
The politics of health
Long read

The politics of health: what do the public think about the NHS?

As we head towards another general election, what are patient and public perceptions of the NHS? And have the public's views changed since the country last went to the ballot box?
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By Dan Wellings et al - 3 October 2019
Commissioned report

Outcomes for mental health services: what really matters?

An independent commissioned report, Outcomes for mental health services, considers the difficulties in measuring outcomes in mental health services, and calls for consensus between health care professionals and service users on what outcomes actually matter.
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By Ben Collins - 27 March 2019
Article

It’s time for a new deal between the public and the NHS

The 70th anniversary of the NHS is an opportunity to reflect on its enduring popularity and to ask what people can expect from the service and what their obligations are in return, says Chris Ham.
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By Professor Sir Chris Ham - 5 July 2018
Report

The NHS at 70: Are we expecting too much from the NHS?

In this paper we explore the public’s expectations of the NHS, the balance between meeting those expectations and living within a constrained budget, and the question of who is responsible for keeping us healthy.
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By Helen McKenna - 27 June 2018
Article

A new deal with the public

It’s time to revisit what people can expect from the NHS and what their obligations are in return, writes Chris Ham.
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By Professor Sir Chris Ham - 25 June 2018
Data in the NHS
Long read

Using data in the NHS: the implications of the opt-out and GDPR

Harry Evans explores the use of data in the NHS, the systems in place for protecting it and what GDPR and the opt-out might mean for the future.
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By Harry Evans - 25 May 2018
Long read

Does the public see tax rises as the answer to NHS funding pressures?

We have analysed the latest data from the British Social Attitudes survey on public attitudes to NHS funding and the quality of care provided by the NHS.
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By Harry Evans - 12 April 2018
Public satisfaction with the NHS and social care in 2017
Report

Public satisfaction with the NHS and social care in 2017

Public satisfaction with the NHS overall has dropped sharply in the past year and dissatisfaction is at its highest level since 2007.
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By Ruth Robertson et al - 28 February 2018
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Long read

How have public attitudes to the NHS changed over the past three decades?

What can data from 34 years of the British Social Attitudes survey tell us about the public's relationship with the NHS and how it is viewed alongside other publicly funded services? We reflect on the top four issues.
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By Julia Cream et al - 1 February 2018
Article

The politics of health: what do the public think about the NHS?

Dan Wellings reviews the polls to uncover what the public are looking for from politicians when it comes to the NHS.
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By Dan Wellings - 1 June 2017
Article

What policies are needed to improve children’s health? big election questions

Ahead of the general election, we consider what policies are needed to improve children's health.
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By Alex Baylis - 30 May 2017
Article

Did the government meet its pledge to tackle childhood obesity?

Ahead of the general election, we explore whether the government met its pledge to tackle childhood obesity.
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By Helen McKenna - 12 May 2017
Report

Organising care at the NHS front line: who is responsible?

What are the challenges facing frontline clinicians today and what could they do to improve the quality of care? Our report presents a range of views from clinicians, managers, quality improvement champions and patients.
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By Professor Sir Chris Ham et al - 3 May 2017
Report

Public satisfaction with the NHS in 2016

In 2016 the NHS remained popular with the public. In particular, the public values a system that provides high-quality, comprehensive services that are free at the point of use.
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By Ruth Robertson - 30 March 2017
Report

User feedback in maternity services

Our report looks at how maternity services are collecting, analysing and acting on feedback to improve women's experience of maternity services.
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By Lillie Wenzel et al - 6 October 2016
Report

Public satisfaction with the NHS in 2015

The relatively high levels of satisfaction in part reflect positive views on on NHS services, but also public support for the concept of a publicly run health service free at the point of use and providing a comprehensive range of services.
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By John Appleby et al - 9 February 2016
Report

Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England 2005-13

Our report looks at the data from inpatient surveys over a nine-year period and discusses what the data tells us about the national picture of care in the NHS and what it reveals about trends for individual trusts over time.
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By Veena Raleigh et al - 10 December 2015
Commissioned report

Local Healthwatch: progress and promise

The Department of Health commissioned The King's Fund to review the progress made by local Healthwatch. This report identifies the positive steps that could be taken across the system to enable a high-performing and effective local Healthwatch network.
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By Helen Gilburt et al - 26 March 2015
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