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Independent research and analysis on health and social care

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Public satisfaction with the NHS and social care in 2018
Report

Public satisfaction with the NHS and social care in 2018: Results from the British Social Attitudes survey

Public satisfaction with the NHS overall continued to fall in 2018. Overall satisfaction was 53 per cent – a 3 percentage point drop from the previous year and the lowest level since 2007.
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By Ruth Robertson et al - 7 March 2019
Report

Approaches to better value: improving quality and cost

The NHS is increasingly focusing on how it can improve the value of its services, to deliver the highest quality health outcomes for patients at the lowest possible cost. This report shares learning and insight from three NHS hospital trusts that have developed organisation-wide strategies for value improvement.
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By Joni Jabbal et al - 4 October 2018
Report

The public and the NHS: what's the deal?

In March 2018 The King’s Fund and Ipsos MORI carried out a series of discussion events with the public to explore people's views on the relationship between the public and the NHS. This report sets out the findings.
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By Harry Evans et al - 25 June 2018
Report

Embedding a culture of quality improvement

Our report explores the factors that have helped NHS organisations launch and sustain a quality improvement strategy.
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By Joni Jabbal - 9 November 2017
BSA 2019
Report

Public satisfaction with the NHS and social care in 2019: Results from the British Social Attitudes survey

After falling for the past two years, public satisfaction with the NHS overall rose significantly in 2019. Overall satisfaction was 60 per cent – a 7 percentage point increase from the previous year.
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By Dan Wellings et al - 3 April 2020
Long read

Why can't I get a doctor's appointment? Solving the complex issue of GP access

Public satisfaction with general practice is lower now than it has ever been, while the number of people reporting difficulties in booking appointments continues to grow. We run through the proposed solutions to issues around GP access and consider their potential effectiveness.
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By Beccy Baird et al - 21 November 2019
The politics of health
Long read

The politics of health: what do the public think about the NHS?

As we head towards the 2019 general election, what are patient and public perceptions of the NHS? And have the public's views changed since the country last went to the ballot box?
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By Dan Wellings et al - 3 October 2019
CQC impact
Report

Impact of the Care Quality Commission on provider performance: room for improvement?

The CQC introduced a new approach to inspecting and rating health and social care providers in 2013. Our report with the Alliance Manchester Business School is the first major evaluation of this approach.
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By Rachael Smithson et al - 27 September 2018
Article

It’s time for a new deal between the public and the NHS

The 70th anniversary of the NHS is an opportunity to reflect on its enduring popularity and to ask what people can expect from the service and what their obligations are in return, says Chris Ham.
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By Professor Sir Chris Ham - 5 July 2018
Report

The NHS at 70: Are we expecting too much from the NHS?

In this paper we explore the public’s expectations of the NHS, the balance between meeting those expectations and living within a constrained budget, and the question of who is responsible for keeping us healthy.
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By Helen McKenna - 27 June 2018
Article

A new deal with the public

It’s time to revisit what people can expect from the NHS and what their obligations are in return, writes Chris Ham.
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By Professor Sir Chris Ham - 25 June 2018
Data in the NHS
Long read

Using data in the NHS: the implications of the opt-out and GDPR

Harry Evans explores the use of data in the NHS, the systems in place for protecting it and what GDPR and the opt-out might mean for the future.
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By Harry Evans - 25 May 2018
Long read

Does the public see tax rises as the answer to NHS funding pressures?

We have analysed the latest data from the British Social Attitudes survey on public attitudes to NHS funding and the quality of care provided by the NHS.
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By Harry Evans - 12 April 2018
Public satisfaction with the NHS and social care in 2017
Report

Public satisfaction with the NHS and social care in 2017

Public satisfaction with the NHS overall has dropped sharply in the past year and dissatisfaction is at its highest level since 2007.
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By Ruth Robertson et al - 28 February 2018
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Long read

How have public attitudes to the NHS changed over the past three decades?

What can data from 34 years of the British Social Attitudes survey tell us about the public's relationship with the NHS and how it is viewed alongside other publicly funded services? We reflect on the top four issues.
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By Julia Cream et al - 1 February 2018
Long read

Adoption and spread of innovation in the NHS

Ben Collins reflects on opportunities to accelerate the adoption of service innovation in the NHS, drawing on findings from eight case studies of successful spread of innovation in the NHS.
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By Ben Collins - 16 January 2018
Article

Talking leadership: insights from our work with Cambridge University Hospitals NHS Foundation Trust

Joan Milne and David Naylor talk about their experience of commissioning and running the Cambridge University Hospitals NHS Foundation Trust (CUH) leadership development programme.  
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By David Naylor et al - 10 January 2018
Report

Making the case for quality improvement: lessons for NHS boards and leaders

At a time of significant financial and operational pressure, local and national NHS leaders need to focus on improving quality and delivering better-value care. We make the case for quality improvement and share lessons for NHS boards and leaders.
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By Hugh Alderwick et al - 11 October 2017
Report

What does the public think about the NHS?

As part of our project on the changing relationship between the NHS and the public, the Fund commissioned some initial polling from Ipsos MORI. The results are in.
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By Harry Evans et al - 16 September 2017
Report

Quality improvement in mental health

Quality improvement has a role to play in improving the quality of care in mental health services. Our report looks at what organisations need to do to implement a quality improvement approach effectively and the benefits this can bring.
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By Shilpa Ross et al - 20 July 2017
Getting It Right First Time report
Report

Tackling variations in clinical care: assessing the Getting It Right First Time (GIRFT) programme

The Getting It Right First Time (GIRFT) programme aims to bring about higher-quality care in hospitals, at lower cost, by reducing unwanted variations in services and practices.
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By Nicholas Timmins - 28 June 2017
Article

The politics of health: what do the public think about the NHS?

Dan Wellings reviews the polls to uncover what the public are looking for from politicians when it comes to the NHS.
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By Dan Wellings - 1 June 2017
Report

Public satisfaction with the NHS in 2016

In 2016 the NHS remained popular with the public. In particular, the public values a system that provides high-quality, comprehensive services that are free at the point of use.
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By Ruth Robertson - 30 March 2017
Evidence and consultation

Self-sufficient local government: 100 per cent business rates retention: Department for Communities and Local Government (DCLG) consultation

The King's Fund's response to the Department for Communities and Local Government (DCLG) consultation on self-sufficient local government.
20 October 2016
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