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Publications

Independent research and analysis on health and social care

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Commissioned report

Volunteering in acute trusts in England: Understanding the scale and impact

Part of a project funded by the Department of Health, this paper gauges the scale and value of volunteering in NHS acute trusts in England.
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By Amy Galea et al - 21 November 2013
Article

The NHS volunteer army

There are three million volunteers in the health and social care sector, who play an indispensable role in sustaining the system.
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By Lisa Weaks et al - 25 July 2013
Article

How to harness the power of volunteers

Chris Naylor and Claire Mundle outline the benefits of engaging with volunteers and explain how the health service can attract them and cultivate a relationship that is mutually beneficial.
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By Chris Naylor et al - 23 May 2013
Report

Patient-centred leadership: Rediscovering our purpose

This report summarises the main findings of the Francis Inquiry into the failings of care at Mid Staffordshire in relation to NHS leadership and culture. It sets out what needs to be done to avoid similar failures in future.
23 May 2013
Article

The NHS should not underestimate the value of volunteers

Volunteers are helping to deliver care in hospitals and in the community, but the health service does not always make the most of their knowledge and expertise.
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By Lisa Weaks - 14 March 2013
Article

Volunteers are a big local asset

We haven’t heard much about the Big Society recently but the importance of voluntary and community action has never been more important, says Richard Humphries.
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By Richard Humphries - 14 March 2013
Report

Volunteering in health and care: Securing a sustainable future

Our report looks at the important part that volunteers play in improving patient experience, addressing health inequalities, and building a closer relationship between services and communities.
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By Chris Naylor et al - 14 March 2013
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Health and care explained: Making sense of the health and care system

This selection of content aims to make sense of the health and care system – including videos, articles, illustrated summaries and more.

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