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Publications

Independent research and analysis on health and social care

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  • Health and care services
    • Adult social care
    • Community services
    • Emergency care
    • End-of-life care
    • General practice
    • Hospital care
    • Long-term conditions
    • Mental health
    • New models of care
    • Public health
    • (-) Sexual health care
  • Leadership, systems and organisations
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    • Clinical leadership
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    • System leadership
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  • Patients, people and society
    • Carers
    • Health inequalities
    • Housing
    • Older people
    • Patient experience
    • Patient involvement
    • Patient safety
    • Population health
    • (-) Public opinion
    • Technology and data
    • (-) Volunteers
  • Policy, finance and performance
    • Access to care
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Public satisfaction with the NHS and social care in 2018
Report

Public satisfaction with the NHS and social care in 2018: Results from the British Social Attitudes survey

Public satisfaction with the NHS overall continued to fall in 2018. Overall satisfaction was 53 per cent – a 3 percentage point drop from the previous year and the lowest level since 2007.
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By Ruth Robertson et al - 7 March 2019
Long read

Why can't I get a doctor's appointment? Solving the complex issue of GP access

Public satisfaction with general practice is lower now than it has ever been, while the number of people reporting difficulties in booking appointments continues to grow. We run through the proposed solutions to issues around GP access and consider their potential effectiveness.
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By Beccy Baird et al - 21 November 2019
Long read

Health and wellbeing boards and integrated care systems

In the last several years there have been significant changes in how the NHS works across different services and with external partners such as local government. Richard Humphries explores how this has impacted health and wellbeing boards, and what the future holds for them.
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By Richard Humphries - 13 November 2019
The politics of health
Long read

The politics of health: what do the public think about the NHS?

As we head towards the 2019 general election, what are patient and public perceptions of the NHS? And have the public's views changed since the country last went to the ballot box?
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By Dan Wellings et al - 3 October 2019
Commissioned report

Volunteering in ambulance services: developing and diversifying opportunities

Commissioned by the Office for Civil Society, this report explores the role and value of volunteering within ambulance services in England and identifies examples of different ways in which volunteering opportunities are being developed.
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By Helen Gilburt - 30 May 2019
Evidence and consultation

Sexual health inquiry: Written submission to the Health and Social Care Committee

Funding cuts to England's sexual health service are having an impact on provision. Against this background, the Health and Social Care select Committee’s inquiry is extremely timely, and we welcome the opportunity to contribute to this.
1 February 2019
Commissioned report

Volunteering in acute trusts in England: Understanding the scale and impact

Part of a project funded by the Department of Health, this paper gauges the scale and value of volunteering in NHS acute trusts in England.
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By Amy Galea et al - 21 November 2013
Article

How will health and wellbeing boards fare?

The 65-year-old relationship between the NHS and local government bears testimony to numerous attempts to co-ordinate the work of these two enormous public service silos. Will the new health and wellbeing boards fare any better?
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By Richard Humphries - 21 November 2013
Report

Health and wellbeing boards: One year on

This report examines how health and wellbeing boards have used their shadow year, what they have achieved, and whether they are providing effective leadership across local systems of care.
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By Richard Humphries et al - 31 October 2013
Article

Housing alongside health and care

With this year’s party conferences concluded, none of the political parties have yet committed to a strategic vision for the issues facing the future of health and social care, says Richard Humphries.
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By Richard Humphries - 16 October 2013
Article

The NHS volunteer army

There are three million volunteers in the health and social care sector, who play an indispensable role in sustaining the system.
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By Lisa Weaks et al - 25 July 2013
Article

How to harness the power of volunteers

Chris Naylor and Claire Mundle outline the benefits of engaging with volunteers and explain how the health service can attract them and cultivate a relationship that is mutually beneficial.
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By Chris Naylor et al - 23 May 2013
Report

British Social Attitudes survey 2012: public satisfaction with the NHS and its services

The topline results and satisfaction trends relating to the NHS and health care issues from the British Social Attitudes survey 2012.
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By John Appleby - 18 April 2013
Article

The NHS should not underestimate the value of volunteers

Volunteers are helping to deliver care in hospitals and in the community, but the health service does not always make the most of their knowledge and expertise.
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By Lisa Weaks - 14 March 2013
Article

Volunteers are a big local asset

We haven’t heard much about the Big Society recently but the importance of voluntary and community action has never been more important, says Richard Humphries.
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By Richard Humphries - 14 March 2013
Report

Volunteering in health and care: Securing a sustainable future

Our report looks at the important part that volunteers play in improving patient experience, addressing health inequalities, and building a closer relationship between services and communities.
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By Chris Naylor et al - 14 March 2013
Article

Health and wellbeing boards: policy and prospects

This article aims to examine the role of health and wellbeing boards in the context of the government's reforms introduced by the Health and Social Act 2012 and the fundamental challenges facing the NHS and local government; it also aims to assess evidence from the early experience of shadow boards and considers what factors will most influence their success.
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By Richard Humphries - 24 February 2013
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