Publications Independent research and analysis on health and social care Search Apply Listing Content Type Viewing: All publications All publications Reports Articles Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page Topics Health and care services Adult social care Community services End-of-life care General practice Hospital care Maternity services Mental health Public health Leadership, systems and organisations Accountable care Clinical leadership Integrated care Local service design System leadership Workforce and skills Patients, people and society Patient experience (-) Patient involvement Patient safety Technology and data Policy, finance and performance Access to care Commissioning and contracting Governance and regulation NHS finances Performance Productivity Social care finances Year 2002 2005 (-) 2008 2009 2010 2012 2013 2014 2015 2016 2017 2018 2019 Report Making it Happen: Next steps in NHS reform, Report of an expert working group Have the health reforms improved services for patients? An expert working group explores how effective current incentives are and the impact of Lord Darzi's review. Article Patient choice in general practice: the implications of patient satisfaction surveys Ruth Robertson, Anna Dixon and Julian Le Grand consider the factors that explain patient satisfaction with general practice physicians and how this may drive patients' choice of practice. Subscribe to our Weekly Update newsletterBlog: Comment and analysis on the key issues in health and social care All blog posts from The King's Fund. Search our database of health and care policy literatureHealth and care explained: How does the health and care system work? How is it changing?This selection of content aims to make sense of the health and care system – including videos, articles, illustrated summaries and more.