Publications Independent research and analysis on health and social care Search Apply Listing Content Type Viewing: All publications All publications Reports Articles Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page Topics Health and care services Adult social care Community services Emergency care End-of-life care General practice Hospital care Long-term conditions Mental health Public health Leadership, systems and organisations Clinical commissioning groups Clinical leadership Health and wellbeing boards Integrated care Local service design Patient leadership Quality improvement Voluntary and community sector Workforce and skills Patients, people and society Carers Health inequalities Housing Older people (-) Patient experience Patient involvement Patient safety Public opinion Volunteers Policy, finance and performance Commissioning and contracting Devolution Governance and regulation Health and Social Care Act 2012 NHS finances Performance Productivity Social care finances Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 (-) 2013 2014 2015 2016 2017 2018 2019 Article Are 'family and friends tests' useful: agree, disagree, neither, don’t know? Family and friends tests are an established method of obtaining feedback on performance for many private sector businesses. But how well is this sort of customer feedback suited to public services like the NHS? Report Developing supportive design for people with dementia: The King’s Fund’s Enhancing the Healing Environment Programme 2009-2012 Our publication marks the completion of 26 schemes in 23 NHS acute, community and mental health hospitals in England to improve the environment of care for people with dementia. Report Producing patient information: How to research, develop and produce effective information resources Our report offers health professionals advice on producing good-quality pateint information. Subscribe to our Weekly Update newsletterBlog: Comment and analysis on the key issues in health and social care All blog posts from The King's Fund. Search our database of health and care policy literatureHealth and care explained: How does the health and care system work? How is it changing?This selection of content aims to make sense of the health and care system – including videos, articles, illustrated summaries and more.