A standards framework for delivering effective health and social care advocacy for black and minority ethnic Londoners

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Minority communities can face a range of barriers when accessing or using health and social care services. Advocacy can enable their voices to be heard.

This framework offers a set of standards for health and social care advocacy services catering for black and minority ethnic communities and a process for implementing these standards.

This standards framework is the result of a consultancy partnership project by Silkap Consultants and the Office for Public Management, funded by The King's Fund. It can be used by advocacy providers, commissioners, and funders to develop a code of practice, as a good practice checklist, or as a guideline for developing services.