Measures of patients' experience in hospital

Purpose, methods and uses
Ensuring that you are measuring the things that matter most to patients is an essential component of a successful strategy for improving patients' experience.

This paper provides a brief guide to these to help trust boards and other interested parties decide which measurement and feedback tools are appropriate for their requirements.

See more of our work from the Point of Care programme

Measures of patients' experience in hospital: Purpose, methods and uses publication cover

Print copy: £5.00 | Buy

No. of pages: 32

ISBN: 978 1 85717 585 1

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