Commissioning Care Services for Older People Achievements and challenges in London

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What services are available to older people is determined to a large extent by how care is commissioned locally.

This paper examines how care is being commissioned in six London boroughs, and how local authorities are working with their primary care trust partners, to transform the mix of services on offer.

Commissioning Care Services for Older People shows how service users are involved, and assesses the extent which commissioners understand and manage the market and respond to need. It also highlights factors that are helping or hindering commissioning practice across the capital.