Patient choice in general practice: the implications of patient satisfaction surveys

Ruth Robertson, Anna Dixon and Julian Le Grand consider the factors that explain patient satisfaction with general practice physicians and how this may drive patients' choice of practice.

Published in Journal of Health Services Research & Policy, Volume 13, Number 2, April 2008, pp. 67-72

You may also be interested in

Press release

General practices need support to keep care accessible: The King's Fund response to the latest GP patient survey

'The government and NHS leaders need to consider how general practice will be supported to work with other NHS and care services to make sure that people continue to be able to access the care they need,’ says Beccy Baird, Senior Fellow at The King’s Fund.

Blog

You may also be interested in

General practices need support to keep care accessible: The King's Fund response to the latest GP patient survey

Using technology to build a partnership of trust with patients

The NHS at 70: blow out the candles and make a wish

Show us your data, doctors