Breadcrumb Home Publications Enhancing the Healing Environment: Midlands NHS Trust case study This content relates to the following topics: Patient experience Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page A new low secure unit was able to significantly reduce incidents of violence and aggression through implementing The King's Fund's Enhancing the Healing Environment programme.In this case study, James Dooher and Clare Kozlowski explain how a Midlands NHS Trust listened to the service user voice, and took steps to achieve positive results for all. Related contentCompleted projectEnhancing the Healing Environment The Enhancing the Healing Environment (EHE) programme has encouraged and enabled nurse-led teams to work in partnership with patients to improve the environment in which they deliver care. Comments We are reviewing the design of our mental health room in the Emergency Department Reply Link to comment Pagination Previous page Next page Add your comment Your name Email (your email will not be made public) Your job/role Organisation Comment Post comment You may also be interested in Press release 'Patients can unfortunately expect long waits for care to continue': The King's Fund comments on patient surveys and performance data Today sees the publication of monthly hospital performance data and the GP Patient Survey 2020 results, revealing significant challenges ahead for the health service. Our experts say patients ‘can unfortunately expect long waits for care to continue’ and we need ‘honest conversations with patients and the public about what they can realistically expect’. Blog Shielded voices: hearing from those most in need Charlotte Augst, Chief Executive of National Voices, and Dan Wellings, Senior Fellow at The King’s Fund, make the case for including communities using services in the Covid-19 response. Blog Learning from Grenfell: how can services better work with the communities they serve? As health and care services rapidly transform to tackle the Covid-19 (coronavirus) outbreak, Sally Warren considers the value of working with and within communities to drive change, drawing on the lessons learnt in the aftermath of the Grenfell tragedy. Blog Learning the lessons from Grenfell: ‘our stories and our voice’ The Grenfell tragedy and its aftermath have revealed that public sector organisations do not always adequately serve local communities. In this guest blog, authors from Grenfell United reflect on the importance of sharing stories and real engagement at all levels to build trust and ensure meaningful support.