Breadcrumb Home Publications Enhancing the Healing Environment: Midlands NHS Trust case study This content relates to the following topics: Patient experience Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page A new low secure unit was able to significantly reduce incidents of violence and aggression through implementing The King's Fund's Enhancing the Healing Environment programme.In this case study, James Dooher and Clare Kozlowski explain how a Midlands NHS Trust listened to the service user voice, and took steps to achieve positive results for all. Related contentCompleted projectEnhancing the Healing Environment The Enhancing the Healing Environment (EHE) programme has encouraged and enabled nurse-led teams to work in partnership with patients to improve the environment in which they deliver care. Comments We are reviewing the design of our mental health room in the Emergency Department Reply Link to comment Add your comment Your name Email (your email will not be made public) Your job/role Organisation Comment Post comment You may also be interested in Video Fatima Elguenuni: language, listening and the Grenfell community Fatima Elguenuni talks about the importance of language and listening in the context of delivering health services to the Grenfell community. Commissioned report Outcomes for mental health services: what really matters? An independent commissioned report, Outcomes for mental health services, considers the difficulties in measuring outcomes in mental health services, and calls for consensus between health care professionals and service users on what outcomes actually matter. Blog Empathy and understanding in mental health: the role of a peer support worker Emily, a senior peer support worker at Haven, explains the vital role peer support workers play in supporting people through mental health crisis. Blog Shared responsibility for health: troubling language and unmet need Maybe the shared responsibility framework needs a different framing: one that starts with the acknowledgment that people who have health problems have a rightful expectation that they will be supported at a time of need, says Charlotte Augst.