CQC's State of Care is both reassuring and disturbing

The Care Quality Commission’s State of Care report has both reassuring and disturbing messages: reassuring in that the majority of services are good, but disturbing in that there is significant variation in quality and particularly safety.

The report singles out leadership as fundamental to this variation – inadequate leadership is linked to inadequate care, while good and outstanding leadership create the conditions for high quality, continually improving and compassionate care.

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