Breadcrumb Home Projects Patient and Family-Centred Care toolkit This content relates to the following topics: Patient experience Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page The Patient and Family-Centred Care (PFCC) toolkit is now available from The Point of Care Foundation. You may also be interested in Audio The NHS at 70: blow out the candles and make a wish A podcast about big ideas in health and care. Episode four: as the NHS turns 70, what state is it in? What will it look like in another 70 years? Helen McKenna talks about how the NHS is changing with Don Berwick, Ceinwen Giles and Siva Anandaciva. Report The NHS at 70: Are we expecting too much from the NHS? In this paper we explore the public’s expectations of the NHS, the balance between meeting those expectations and living within a constrained budget, and the question of who is responsible for keeping us healthy. Report The public and the NHS: what's the deal? In March 2018 The King’s Fund and Ipsos MORI carried out a series of discussion events with the public to explore people's views on the relationship between the public and the NHS. This report sets out the findings. Press release The King's Fund responds to the CQC 2017 NHS adult inpatient survey 'These latest findings, from one of the largest national patient surveys, show patient experience in hospitals is holding up remarkably well and has even seen some improvements since last year particularly around communication between staff and patients.'