Quality regulation

Regulation of the quality of health care services has risen to the top of the health agenda following the publication of Robert Francis's final report on the failings at Mid Staffordshire NHS Foundation Trust and the subsequent Keogh and Berwick reports.

The Care Quality Commission – the independent regulator of health and adult social care in England – has made changes to the way it works and started a new approach to inspection. Here is a selection of our research, analysis and other work relating to care and quality regulation.

Related publications

Procurement and competition rules: can the NHS be exempted?


Procurement and competition rules
In this briefing, we seek to clarify whether a new government could extract the NHS from European Union procurement and competition rules.

Managing quality in community health care services


The community sector plays a key part in meeting the challenges facing our health and care system. This report presents findings from a small-scale study into how quality is managed in community services.

Exploring CQC’s well-led domain

Exploring CQC's well-led domain front cover

Exploring CQC's well-led domain front cover
The CQC’s inspections focus on five key lines of enquiry as part of its ‘well-led’ domain. This paper sets out what boards can do in these five areas and draws on examples of good practice in leadership and culture in health care.

From the blog

Tearing up the NHS competition rule book


Ben Collins
Could an incoming government dismantle current rules given the relationships between UK and EU law? Would tearing up the rule book be a good thing?

The National Quality Board returns with a focus on patient experience

Catherine Foot

Catherine Foot explains the importance of a focus on good experience of care in The National Quality Board's Improving experiences of care care report.

How do Care Quality Commission hospital inspections measure up?

Rachael Addicott

Rachael Addicott
Rachael Addicott discusses the findings of a report from Manchester Business School and The King's Fund on the CQC's new inspection and regulation model.

New CQC inspection framework: what does a 'well-led' organisation look like?

Ayesha Janjua

Ayesha Janjua
Ayesha Janjua welcomes the CQC's commitment to make understanding culture an important part of its regulatory framework.

Can the Care Quality Commission live up to expectations?

Catherine Foot

Although the CQC has an important role, the first line of defence against poor quality care must be frontline staff, says Catherine Foot in a blog one year on from the publication of the Francis report.

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