Notes to editors
- A postal questionnaire was sent to NHS patients who booked an outpatient appointment in January 2009 at eight NHS trusts, three foundation trusts and two ISTCs across four case study areas of England. A total of 5,997 questionnaires were sent out between March and June 2009 with a 36 per cent response rate (total number of responses n= 2,181).
- This survey of the patients’ perspective on choice at the point of referral is part of a larger research project funded by the Department of Health and conducted by The King’s Fund in partnership with Picker Institute Europe, RAND Europe and the Office of Health Economics. The project will also explore GP and hospital perspectives of choice and allow a more thorough examination of patient choice and its impact on quality. The final report will be published in early 2010.
- Choice at the point of referral: Early results of a patient survey will be available for download free from The King’s Fund’s website from Wednesday 4 November.
- For further information or interviews, please contact The King’s Fund press and public affairs office on 020 7307 2585, 020 7307 2632 or 020 7307 2603. An ISDN line is available for interviews on 020 7637 0185.
- The King’s Fund is a charity that seeks to understand how the health system in England can be improved. Using that insight, we help to shape policy, transform services and bring about behaviour change. Our work includes research, analysis, leadership development and service improvement. We also offer a wide range of resources to help everyone working in health to share knowledge, learning and ideas.