Notes to editors
For further information, interviews or a photograph of Mark Jennings, please contact The King’s Fund press and public affairs office on 020 7307 2585, 020 7307 2632 or 020 7307 2581. An ISDN line is available for interviews on 020 7637 0185.
The King’s Fund is a charity that seeks to understand how the health system in England can be improved. Using that insight, we help to shape policy, transform services and bring about behaviour change. Our work includes research, analysis, leadership development and service improvement. We also offer a wide range of resources to help everyone working in health to share knowledge, learning and ideas.
Originally qualified as a Chartered Engineer, Mark has been an NHS Manager for over 25 years with experience at national, Health Authority and Trust levels including Director of a major acute hospital. Subsequently, Mark held the role of National Lead for Clinical Systems Improvement with the NHS Modernisation Agency, where he led the development of guidance and systems to help the NHS improve patient flow. He also led a Prime Minister’s Delivery Unit review focused on the patient journey through the emergency care system. Mark was a member of the Department of Health project team responsible for delivering the maximum 4-hour A&E wait. As part of this work he was also responsible for leading the development and delivery of the Making best use of beds programme for NHS Trusts, which has made a significant contribution to the improvement of patient flow and the achievement of access targets. Mark’s later work focused on applying industrial and commercial process and flow methodologies to help the NHS achieve the 18-week maximum total patient journey time from referral treatment for all elective care. In 2005, Mark joined the new NHS Institute for Innovation and Improvement based at the University of Warwick where he lead work focused on helping the NHS improve the quality, productivity and efficiency of care. His role includes publishing the NHS Better Care, Better Value Indicators and leading the Institute’s High Volume Care Programme.
The Point of Care is a programme run by The King’s Fund that aims to transform patients’ experience of care in hospital. The goal of the programme is to enable health care staff in hospitals to deliver the quality of care they would want for themselves and their own families. We are working with patients and their families, staff and hospital boards to research, test and share new approaches to improving patients’ experience.
The King's Fund's award-winning Enhancing the Healing Environment (EHE) programme was launched by HRH The Prince of Wales in 2000. EHE encourages and enables nurse-led teams to work in partnership with patients to improve the environment in which they deliver care.
Safer Births is a service improvement programme run by The King’s Fund with national and local partners. It aims to improve the safety of maternity services by supporting frontline professionals and builds on an independent inquiry published by The King’s Fund in 2008.