The King's Fund responds to the CQC 2017 NHS adult inpatient survey

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Responding to today's CQC 2017 NHS adult inpatient survey, Dan Wellings, Senior Fellow at The King’s Fund, said: 'These latest findings, from one of the largest national patient surveys, show patient experience in hospitals is holding up remarkably well and has even seen some improvements since last year particularly around communication between staff and patients. However, there is still work to do around the process of leaving hospital and preparing people for what happens next.   

‘Ahead of its 70th birthday this is a good news story for the NHS and suggests that NHS staff are, for the most part, managing to find ways to provide a positive experience for patients in the face of severe constraints on funding and staffing levels. However, concerns remain over how long NHS staff can continue to act as shock-absorbers for the pressures facing NHS organisations. Continuing to improve patient experience depends on having sufficient staff so the new 10-year workforce strategy must go hand in hand with the forthcoming NHS funding settlement.'

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The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all.