Organisational development
Helping your organisation be fit for purpose and fit for the future
Our team of experienced organisational development practitioners could help support your team or organisation to work better within the structures of your system. Working with you, they can build a common purpose across a team, helping you to embrace change and create a culture of collective resilience.
Some of our ‘normal’ ways of working have been severely tested since the pandemic. As a result, across all parts of the health care system, people are grappling with complex change issues. To make change sustainable, those issues require more than one-stop management solutions. Organisational development works alongside people to build confidence, competence and energy to create meaningful change.
You can find out more about our service below. If you’d like to make an enquiry, you can contact our team by calling 020 7307 2650 or emailing [email protected].
Why choose organisational development at The King’s Fund
Organisational development at The King’s Fund centres on partnering with people to improve relationships within an organisation and across a system. Strengthen the quality of those relationships, and you strengthen your chances of resolving immediate issues.
Unlike other consulting approaches, organisational development at The King’s Fund starts from the premise that the experts in addressing these issues are the people who face them every day. What inhibits them is often a range of interlinking factors.
We are also proud to receive recognition and bronze status in the Financial Times and Statista UK’s Leading Management Consultant list 2024 for our organisational development consultancy supporting public and social sector.
The Fund’s unique expertise
Organisational development practitioners at The King’s Fund demonstrate a powerful combination of expertise that works on three levels:
Hands-on experience
Many of our organisational development practitioners reached senior positions in a variety of health care roles before pursuing a career in consulting. They can empathise fully with the complexity of issues their clients face.
Highly skilled
Relationship-building is second nature to our practitioners. They are highly skilled in partnering with clients, moving alongside client systems to help them to surface issues and understand the human dynamics behind them. They have theoretical frameworks and a toolkit of interventions to help implement and sustain change at their fingertips.
Contextual understanding
The King’s Fund produces high-quality research and policy analysis on health and social care issues. This work informs and enhances that of our organisational development practitioners. As a result, they have an in-depth knowledge of the broader context that surrounds the health and care sector and can draw on that policy expertise.
Our guiding principles and approach
Our principles
Sustainable change happens when you engage the whole system, working across boundaries and traditional roles.
The people doing the job are usually those who best understand the issues and can be the agents of change for their organisations.
Our role is that of partner, working alongside our clients to surface issues and co-create change. We create the conditions, the provocation and the stimulation for you to access your own ability to change.
We take an appreciative approach – we surface what is happening and work with the energy for change.
We have expertise in clinical engagement and are aware of the dilemmas specific to clinicians’ working pressures.
Our approach
Our approach is participatory, action-orientated, group enquiry.
In this we:
don’t start out with an end in mind
pay attention to how people talk about things
challenge assumptions
enquire into anxieties and fears
identify systemic patterns and impact
support groups to hold each other to account.
Areas we can help you with
There are a lot of different areas our organisational development practitioners can help with. In recent years we have brought our organisational development and policy expertise together to provide support for teams, organisations and systems to meet challenges in these particular areas:
Covid-19 transition and recovery
establishing integrated care systems
developing primary care networks
improving population health.
For more details about how our organisational development practitioners could help your organisation, please call 020 7307 2650 or email [email protected].
Our organisational development practitioners
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Anne-Marie Archard
Senior Consultant -
Kiran Chauhan
Senior Consultant -
Jeremy Cox
Senior Consultant -
Mark Doughty
Former, Senior Consultant -
Naja Felter
Senior Consultant -
Sally Hulks
Senior Consultant -
Toby Lindsay
Senior Consultant -
Simon Newitt
Senior Consultant -
Mark Patterson
Senior Consultant -
Mandip Randhawa
Senior Consultant -
Matthew Rice
Senior Consultant -
Alistair Thomson
Senior Consultant -
Nicola Walsh
Assistant Director
Key case studies
Grampian – leading across systems
We supported system leaders in Grampian to work together to address shared challenges in their local health and care system.
Swansea Bay UHB OD case study
Board and senior leader development at Swansea Bay University Health Board
We joined Swansea Bay University Health Board on a major journey of change to develop collective leadership among Board members, executives and senior leaders.
More case studies
Using action learning to develop a more strategic approach to quality improvement at Oxleas
Empowering clinical directors to lead at Barts Health NHS Trust
Leadership support for the AQuA Integrated Care Discovery Communities
Transforming the NHS: a programme for senior leaders at NHS North West Leadership Academy
A quality improvement fellowship programme for Health Education East of England
Empowering board members at the Northern Ireland Blood Transfusion Service