Urgent and emergency care

Learning from the vanguards on improving the co-ordination of services
Event type: 


About this event

With the urgent care system under strain and attendances to major A&Es increasing year on year, this conference showed how you can improve the coordination of services and reduce pressure on A&E departments.


Session one: Opening plenary

Why does winter in A&E get worse year on year?

  • Dr Cliff Mann, Clinical Lead, Accident and Emergency Improvement Plan, NHS England, and Former President, Royal College of Emergency Medicine, and Consultant in Emergency Medicine, Musgrove Park Hospital

What is happening in A&E?

  • Dr Chris Moulton, Vice President, Royal College of Emergency Medicine, and Consultant in Emergency Medicine, Royal Bolton Hospital

What's happening in out-of-hours urgent care?

  • Dr Simon Abrams, GP, and Chair, Urgent Health UK

Session two: Breakouts

Whole system focus on the patient and staff issues of exit block and crowding

  • Dr Katherine Henderson, Clinical Lead, Emergency Medicine, St Thomas’ Hospital and Registrar, Royal College of Emergency Medicine

Creating a frail friendly front door

  • Dr Jay Banerjee, Consultant in Emergency Medicine and Associate Medical Director for Clinical Quality and Improvement, University Hospitals of Leicester NHS Trust

More light less heat: delivering integrated urgent care

  • Dr Nick Roberts, Chief Clinical Officer, South Devon and Torbay Clinical Commissioning Group

What's different about children in urgent and emergency care?

  • Ffion Davies, Consultant in Emergency Medicine, University Hospitals of Leicester NHS Trust

Improving patient care for mental health in an emergency and urgent situations

  • Dr Chris Schofield, Consultant Liaison Psychiatrist, Lead Consultant Psychiatrist, Department of Psychological Medicine and eCRHT Team, Nottinghamshire Healthcare NHS Foundation Trust

Solihull’s whole system response to care for mental health patients

  • Dr Patrick Brooke, Accountable Officer, Solihull Clinical Commissioning Group
  • Professor George Tadros, Clinical Director, Urgent Care Pathway, Consultant in Old Age Liaison Psychiatry, RAID, Heart of England NHS Foundation Trust and Professor of Liaison Psychiatry and Dementia, Aston Medical School, Aston University

Session three: Place-based approaches

Creating a whole healthcare economy approach to improving patient outcomes

  • Pauline Philip, Chief Executive, Luton and Dunstable University Hospital NHS Foundation Trust, and National Urgent and Emergency Care Director, NHS England

System leadership to deliver integrated services with seamless pathways for patients

  • Dr Stewart Findlay, Chief Clinical Officer, NHS Durham Dales, Easington and Sedgefield Clinical Commissioning Group

Session four: Next steps

Designing the best solutions locally

  • Professor Keith Willett, Medical Director for Acute Care, NHS England

Sponsors and exhibitors